Privacy Policy

STNDRD ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or place an order, in accordance with UK GDPR and the Data Protection Act 2018.

Data we collect

  • Identity & contact data: name, email, phone number, billing and shipping address
  • Order data: items purchased, order history, order value
  • Payment data: processed securely by our third-party payment provider(s); we do not store your full card details
  • Technical data: IP address, browser type, device information, collected via cookies (see our Cookie Policy)

How we use your data

We use your data to: process and fulfil your orders; communicate order updates; provide customer support; send marketing communications where you've opted in; improve our website and product range; and prevent fraud and return abuse.

Legal basis for processing

We process your data on the basis of: performance of a contract (fulfilling your order), your consent (marketing communications, non-essential cookies), and our legitimate interests (fraud prevention, site improvement).

Sharing your data

We share data only where necessary, with: delivery couriers Royal Mail, Evri, and DPD, payment processors, and marketing/analytics platforms Shopify Analytics. We do not sell your personal data to third parties.

International transfers

Where we ship internationally or use service providers outside the UK, your data may be transferred accordingly. We ensure appropriate safeguards are in place in line with UK GDPR requirements.

Data retention

We retain personal data for as long as necessary to fulfil the purposes outlined here, and to meet our legal, accounting, or reporting obligations.

Your rights

Under UK GDPR, you have the right to: access the data we hold about you; request correction or deletion; restrict or object to processing; and data portability. To exercise any of these rights, contact us at support@stndrdclo.com. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

Children

Our website and services are not directed at children. We do not knowingly collect data from anyone under 18.

Changes to this policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact

For any data protection queries, email support@stndrdclo.com.